myShakti.ai Privacy Policy

Effective Date: 3rd February 2025

Introduction

This Privacy Policy ("Policy") explains how myShakti.ai ("we," "us," or "our") collects, uses, and shares information about you when you use our website, products, and services (collectively, the "Services"). We are committed to protecting your privacy and handling your personal data responsibly. Please read this Policy carefully to understand our practices regarding your information. By accessing or using our Services, you agree to the terms of this Policy.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Data You Provide: We collect Personal Data when you create an account, use our Services, or communicate with us. This may include:

  • Account Information: Your name, contact information (email address, phone number), username, password, date of birth, payment information, and transaction history.
  • User Content: Any information, data, text, files, images, audio, or other content that you upload or input into our Services.
  • Communication Information: Information you provide when you contact us, such as your name, contact information, and the content of your communications.
  • Other Information: Any other information you choose to provide, such as when you participate in surveys or provide feedback.

• Personal Data We Receive from Your Use of the Services: We collect Technical Information automatically when you use or interact with our Services:

  • Log Data: Information about your use of the Services, including your IP address, browser type, access times, referring website address, pages viewed, links clicked, and other actions taken within the Services.
  • Usage Data: Information about how you use the Services, such as the features you use, the content you interact with, and the time you spend using the Services.
  • Device Information: Information about the device you use to access the Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: We may collect your general location based on your IP address. With your permission, we may collect more precise location data from your device.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activity on our Services and to personalize your experience. Please see our Cookie Policy for more information.
• Information We Receive from Other Sources: We may receive information about you from third-party sources, such as social media platforms (if you connect your account), marketing partners, and publicly available sources.

How We Use Personal Data

We may use your Personal Data for the following purposes:

• Provide and Improve Services: To provide, operate, maintain, and improve our Services, personalize your experience, and respond to your requests.
• Communicate with You: To send you notifications, updates, marketing communications (with your consent), and other information related to the Services. You may opt-out of marketing communications at any time.
• Account Management: To create and manage your account, process payments, and provide customer support.
• Security: To protect the security and integrity of our Services and prevent fraud, abuse, and other illegal activities.
• Legal Compliance: To comply with applicable laws and regulations.
• Research and Development: To conduct research and analyze data to improve our Services and develop new features and functionality.
• Marketing: With your consent, we may use your Personal Data to send you marketing communications about our products and services or those of our partners. You can opt-out of these communications at any time.

Disclosure of Personal Data

We may share your Personal Data with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
• Legal Authorities: We may disclose your information to law enforcement or other government agencies if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Affiliates: We may share your information with our affiliates for the purposes described in this Policy.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Other Users: Depending on the features of the Services you use, some of your information may be visible to other users of the Services. For example, if you participate in a forum or discussion group, your username and any information you post may be visible to other participants.

Data Retention

We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including providing you with the Services, complying with legal obligations, resolving disputes, and enforcing our agreements. We may retain certain data for longer periods if required by law or for legitimate business purposes.

Your Rights

You may have certain rights regarding your Personal Data, depending on your location and applicable law. These rights may include:

• Access: You may have the right to access the Personal Data we hold about you.
• Correction: You may have the right to correct any inaccuracies in your Personal Data.
• Deletion: You may have the right to request that we delete your Personal Data.
• Objection: You may have the right to object to the processing of your Personal Data.
• Restriction: You may have the right to restrict the processing of your Personal Data.
• Data Portability: You may have the right to receive your Personal Data in a portable format.
• Withdraw Consent: If we have collected your Personal Data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [Insert Contact Information]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Policy

Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you become aware that a child under 13 has provided us with Personal Data, please contact us immediately.

Security

We take reasonable measures to protect your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and indicate the effective date of the updated Policy. Your continued use of the Services following the posting of such changes constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@myshakti.ai.